Consider the maximum number of people who can safely work within your retail business, this may be less than usual. Having clearly designated positions in order for staff to provide advice or assistance to customers whilst maintaining social distance is important.
Taking retail workers’ temperature upon arrival will also help ensure all staff is well to work and precautionary action can be taken if necessary.
If social distancing guidelines cannot be followed there are other actions retail businesses can take to protect retail store workers, including:-
• Increased hand washing/sanitising
• Frequent surface cleaning
• Use of screens to create a physical barrier between staff and/or customers
• Reducing the number of people each person has contact with by using ‘fixed teams or partnering’
• Stagger break times, arrival and departure times of staff
The PPE necessary will depend on the type of retail business. Face masks, face visors, and gloves may be required for some retail shop environments and those who provide close contact services, such as hairdressers and beauticians.
Face coverings are also mandatory for the general public on public transport and for customers in shops and supermarkets, indoor shopping centres, banks, building societies, post offices, premises providing professional, legal, or financial services, auction houses, and where food or drink is purchased at a take-away outlet.
Retail staff is also now required to wear face masks in areas that are open to the public and where they come in close contact with the public.
People are also being encouraged to wear a face-covering or face mask in other enclosed public spaces if social distancing is difficult.
Yes. Children under the age of 11, people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability, police officers, and other emergency workers and if you are assisting someone who relies on lip-reading. Face coverings are not required in restaurants with table service, bars, and pubs.
Many people feel more comfortable showing something that says they do not have to wear a face covering, whether this is an exemption card, badge, or even a home-made sign. No one who is exempt from wearing a face-covering should be denied entry if they are not wearing one.
*All information on this page should be used as basic guidance only, you must refer to the Government Guidelines for up to date information.