Free Delivery on orders over £40 applies to the UK ONLY
*For those who select next working day (Premium service) your orders get priority. Meaning we will ship them the same day as long as the order is received before 1400 on a work day (Mon-Fri). Orders received on a Saturday or Sunday will be dispatched on the Monday (excluding bank holidays), which means you will receive them following day.
Nearly all orders are sent via courier, and a signature is required.
UK Standard or free delivery is about 3-4 days.
UK Express is 1-2 Days.
UK Next Working Day is the next working day*
All European deliveries take 4-6 days.
Rest of world deliveries take around 10-14 days.
If your country is not listed please contact usContact SERA for shipping and order placement on +44 1727 600102 or email firstname.lastname@example.org
Backorders will be delivered as quickly as possible (Usually within 28 days) we will notify you by email of an expected delivery date.
We have a 30 Day return policy, however the goods must be unused and unopened, in their original packaging and as new. If the packaging has been damaged or opened in anyway we cannot accept a return due to the hygienic nature of the products.
If you need to return something or the goods are faulty please contact us on 01727 600102 or email email@example.com before sending anything.
We recommend using a tracked service for returns, please note we only pay return postage if the goods are proved faulty.